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Contact Support

Email

Discord

Join the Adorii community on Discord for help, feedback, and updates: discord.gg/adorii

What to include in your message

When contacting support, include the following to help us resolve your issue faster:

  • Your registered email address
  • A clear description of the issue
  • Steps to reproduce (if applicable)
  • Your browser and device (e.g., Chrome on Windows, Safari on iPhone)
  • Screenshots if relevant

Priority support

Eternal plan members receive priority support. Your messages are flagged and handled first, with faster response times.

Response time

The support team typically responds within 48 hours. For urgent issues, Discord may be a faster channel for initial guidance.